Hotel`s Facilities was on 8 Floor
Vending Machine and Laundry (Washing and Dryer).
Laundry (Washing and Dryer) was on 5 floor too.(Women Only)
Our Hotel have no pool,hot spring and firness in the building.
We are so apologist for be inconvenient.
How to go to DAIO WASABI FARM
Hours: 9:00 AM ～ 17:20
Take the JR OITO Line from MATSUMOTO Station to HOTAKA Station (30 Min / 1-2 train)
From Hotaka to farm by taxi 10 mins
by walk 30-40 mins
Near from Hotaka station they have Rental Bicycle. Please confirm the rental shop`s place at Hotaka station information.
How to get luggage on the date if send to Alpen-Route
In case of need to pick up luggage on the date.
1.Guest have to bring luggage to reception on check-in time
2.Guest have to bring luggage from Matsumoto Station to Shinano Omachi Station by your self.
In case of guest has no problem about the time derever will start from tomorrow morning and arrive on the day after tomorrow.
By the way pleease bring luggage to reception with time to spare about 20 Min. and make sure about next destination address our staff will write it down for you and calculate cost of luggage.
How do we get the receipt?
If your payment was a Prepaid we can not print out a receipt . You should print out a receipt by your self on the reservation/booking website.
In the other hand if your payment at the hotel we can handout your receipt at the reception when you check-out.
*The payment not only reqired at check-in but also required at check-out.
Can I ship my luggages before arrival?
Yes. Our hotel can receive your luggages before you arrival or
Please make sure about your name, Check-in date and the name of hotels.
By the following hotel`s address:
NAGANO KEN MATSUMOTO SHI FUGASHI1-3-2
ALPICO PLAZA HOTEL
Is there have luggage`s deliver service?
Yes. You can send your luggage to the next Hotel(destination) with yupakku or takkyubin service.
It`s normally takes 1-2 days for arrival.
Please inform to our reception staff about adress, how many of luggage would you like to shif when you check-in or before you check out about 30 Min before.
Because our staff have to write the address down and calculate cost of your luggage.
Is there available for early Check-in?
The standard of check-in time`s strat from 3:00 PM. Early check-in may be available at that time but can not guarantee.
In case of early arrival, It`s possible to leave luggage at reception`s storage.
I plan to go to Kamikochi, How can I go there?
Our hotel has Kamikochi Taxi Service. (Van Taxi)
Ticket Cost: 6800 Yen / 1 person (Round Trip)
4000 Yen / 1 person (One way)
From Hotel: Dep: 8:20 Arrive At Kamikochi 9:50
From Kamikochi: Dep: 15:10 Arrive At Hotel : 16:40
***Please inform to our staff if you would like to book ticket
when you Check-in or By E-mail or by sending request from your booking webside***
Can I reserved resturant for Breakfast?
If your booking not included breakfast and would you like to add
breakfast. Please inform to reception staff during check-in.
Charge fee:Adult 1430 Yen/1 person
Kids 715 Yen/1 person
Can I rent a Bicycle?
We provide 2 options for a bicycle. We have a complimentary bicycle but this option has limited. Please inform to reception staff during check-in
And second options is Auto-bicycle you can rent with cost 500Yen per 3 Hours or 1000Yen per day.
Are there has car parking and How much?
Our hotel has 2 place of car parking.
1.TIMES 24 Hours ALPICO PLAZA Car Parking
was at the oppasite of Bus Terminal.
Address: 〒390-0815 NAGANO MATSUMOTO FUKASHI1-3
2.Shi-ru-ku car parking was near the SUPER HOTEL
Address: 〒390-0815 NAGANO MATSUMOTO FUKASHI1-5-3
Cost: Both of Car Parking was 1100 Yen per night.
Is internet connection possible?
Our hotel has a free wifi internet accessible 24 hours a day avilable to customer, in each room and Hotel`s area.
Customer can connect wifi by Login User ID and Password.
We`re also provided User ID and Password in the room.
Can we go to Free Onsen when we Check-Out?
Guest can enjoy Free Onsen anytime but Guest have to go by City Bus. And leave your luggage at reception untill you turn back.
Bus Ticket about 340 Yen(One-Way) per 1 person.
Get On Bus at Matsumoto Bus Terminal.
Get off Bus at Hotel Shouhou Mae bus stop.
Guest can take Bus Time table at Hotel`s reception when you Check-in.
Bus Time`s table for Free Onsen
Our Hotel has free bus service for Free Onsen.
Departure from Hotel just only 2 time`s per day by under following.
From Hotel: Dep: 18:40 PM and 19:40 PM
From Free Onsen: Dep: 20:00 PM and 21:00 PM
We can leave our luggage at the reception or not?
Customer can leave the luggaes at recepition before Check-in and affter Check-out is ok!!
What time we can Check-in and Check-Out
Check-in : from 15:00pm.
(Our hotel was 24 Hours Service)
(Get for late Check out only in 3hours (Untill 13:00pm)
Charge Fee 1100 yen per hours)